Playground
Think of this as a practice interview room. Test how your assistant handles questions before they meet real customers. It’s a safe space to see their strengths and areas for improvement.
AI Assistants
Welcome to the AI Assistants documentation! Think of your AI assistant as a new team member you’re bringing on board. Just like training a new employee, you’ll teach them about your business, show them how to talk to customers, and help them learn your company’s way of doing things.
Creating Your First Assistant
Section titled “Creating Your First Assistant”Creating a new assistant is easy with our step-by-step wizard:
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Name Your Assistant
Give your assistant a unique name and choose who can access it (public, private, or contacts-only).
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Define Their Purpose
Choose from preset roles like Customer Support Agent, Sales Representative, or create a custom role. This shapes how your assistant will behave.
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Add Initial Knowledge
Point your assistant to your website or upload documents so they can start learning about your business right away.
Getting Started
Section titled “Getting Started”MyGPTAssistants lets you create your own virtual team members that can:
- Greet and help customers around the clock, even while you sleep
- Chat with visitors on your website and social media
- Learn everything about your business from the materials you share
- Handle tasks like booking appointments and answering common questions
What You Can Do
Section titled “What You Can Do”Interview & Practice Essential
Section titled “Interview & Practice ”Search
Check what your assistant has learned. Ask a question and see if they can find the right answer from their training materials.
Personality & Style Brand Your Bot
Section titled “Personality & Style ”Appearance
Dress your assistant for success! Choose colors and styles that match your brand, just like giving them a company uniform.
Settings
Define your assistant’s personality and how they should behave. Are they formal or casual? Helpful or brief? You decide!
Training & Skills Core Feature
Section titled “Training & Skills ”Data Sources
Share your training materials! Upload documents, share website links, connect Google Drive, or type information directly. Everything you share helps your assistant learn about your business.
Plugins
Give your assistant real abilities: schedule appointments with calendar sync, hand off to human agents, connect your CRM toolkit, or integrate your WordPress site.
Agent Capabilities Advanced
Section titled “Agent Capabilities ”Agent Framework
Define your assistant’s purpose, capabilities, and guardrails. Set it up as a support agent, sales rep, or proactive scheduler. Control exactly what it can and can’t do.
WordPress Plugin
Native WordPress plugin that embeds your chat widget with a shortcode. Full settings panel, widget customizer, and no theme file edits required.
Deployment & Performance Grow & Track
Section titled “Deployment & Performance ”Embed
Put your trained assistant to work on your website. Just copy a small piece of code and they’re ready to greet visitors!
Integrations
Let your assistant work on Instagram, Telegram, WhatsApp, and other platforms where your customers hang out.
Analytics
Review your assistant’s performance. See how many customers they’ve helped and what questions come up most often.
Conversations
Read through past conversations to see how your assistant is doing. It’s like reviewing their work to ensure quality.
Next Steps
Section titled “Next Steps” Test in Playground Start experimenting with your bot in a safe environment
Add Data Sources Teach your assistant about your business
Customize Appearance Match the widget to your brand
Embed on Website Go live with your AI assistant