Floating widget
In addition to the [mga_chat_app] full-page surface, the MGA WP plugin
ships a floating widget — a bottom-corner chat bubble that follows
visitors across every page of your site. It’s the right choice for
support-style assistants that should always be one click away.
When to use which
Section titled “When to use which”| Use case | Use this |
|---|---|
| Always-available assistant across the whole site | Floating widget |
Dedicated assistant page (/help, /sales, etc.) | [mga_chat_app] shortcode |
| Different assistants on different pages | [mga_chat] or [mga_chat_app] with per-page placement |
| Marketing-style hero embed | [mga_chat_app] with max_width and a tall height |
What the customizer looks like
Section titled “What the customizer looks like”The Floating Widget customizer is separate from the Chat App Customizer — it lives one step up in the Bot workspace sub-nav. Same dropdown contract: whatever you save targets the bot picked in the dropdown.
The [mga_chat] inline shortcode
Section titled “The [mga_chat] inline shortcode”A second shortcode, [mga_chat], renders the same widget as an
inline block (not a floating bubble). It honors every floating
widget config field by default and supports the same per-embed
attribute overrides:
[mga_chat height="500" title="Sales chat" primary_color="#3b82f6"]Both [mga_chat] and the floating widget use a bot password flow
when the bot is password-protected on the MGA platform — visitors see a
password screen before they can chat. (The [mga_chat_app] full-page
surface uses a different model — see
Require WordPress login.)