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MyGPTAssistants Documentation

Privacy Policy

Privacy Policy

Section titled “Privacy Policy”

Last updated: December 2024

1. Introduction

Section titled “1. Introduction”

This Privacy Policy explains how MyGPTAssistants (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our service.

2. Information We Collect

Section titled “2. Information We Collect”

2.1 Information You Provide

Section titled “2.1 Information You Provide”
  • Account Information: Name, email address, company name
  • Payment Information: Billing address, payment method (processed by third-party payment processors)
  • Content: Documents, text, and other materials you upload to train your bots
  • Communications: Support requests and correspondence

2.2 Information Collected Automatically

Section titled “2.2 Information Collected Automatically”
  • Usage Data: Pages visited, features used, interactions with bots
  • Device Information: Browser type, operating system, IP address
  • Cookies: Session cookies, preference cookies, analytics cookies

3. How We Use Your Information

Section titled “3. How We Use Your Information”

We use your information to:

  • Provide and improve the Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience

4. Data Sharing

Section titled “4. Data Sharing”

We may share your information with:

  • Service Providers: Third parties that help us operate the Service
  • AI Model Providers: To process natural language queries (data is anonymized)
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Retention

Section titled “5. Data Retention”

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

6. Data Security

Section titled “6. Data Security”

We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest
  • Regular security audits
  • Access controls and authentication

7. Your Rights

Section titled “7. Your Rights”

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities

GDPR (European Users)

Section titled “GDPR (European Users)”

If you are in the European Economic Area, you have additional rights under GDPR including the right to lodge a complaint with a supervisory authority.

CCPA (California Users)

Section titled “CCPA (California Users)”

California residents have the right to know what personal information is collected and to request deletion of personal information.

8. Cookies

Section titled “8. Cookies”

We use cookies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze site usage

You can control cookies through your browser settings.

9. Children’s Privacy

Section titled “9. Children’s Privacy”

The Service is not intended for children under 13. We do not knowingly collect information from children under 13.

10. International Transfers

Section titled “10. International Transfers”

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

Section titled “11. Changes to This Policy”

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

12. Contact Us

Section titled “12. Contact Us”

For questions about this Privacy Policy or to exercise your rights, contact us at:

Section titled “Related Topics”